Daniel Pink claims science says we're doing it wrong in the Deloitte Digital studio model.
http://www.youtube.com/watch?v=rrkrvAUbU9Y
Currently within my office there is a formalized effort to find ways to improve our work culture. According to Pink, the organization needs to learn to support and reward the correct set of motivations. Based on his talk, one of the friction areas I see between studio consulting and financial consulting is that the bonus structure for financial consulting where mere effort and extra time linearly deliver incrementally better results works against you in the creative software and design work we do in the studios. Pink suggests if we want to adapt to what the decades of motivation research conclude, maybe we should talk about removing the consideration of performance-affected bonuses from the studio model entirely, just push the financial concern right off the table, and let people have the agency to act on the intrinsic motivations that made them worth hiring in the first place. Sure, all I'm backing this up with here is just a TED talk on Youtube, but the points about morale, turn-over, and productivity dropping when a performance-based reward system is imposed over creative work seem to align fairly well with experience so far. Food for thought...
Here's an even better version of the talk where he goes more in depth. I apologize for the crackling audio. It goes away after a bit.
http://www.youtube.com/watch?v=_mG-hhWL_ug
http://www.youtube.com/watch?v=rrkrvAUbU9Y
Currently within my office there is a formalized effort to find ways to improve our work culture. According to Pink, the organization needs to learn to support and reward the correct set of motivations. Based on his talk, one of the friction areas I see between studio consulting and financial consulting is that the bonus structure for financial consulting where mere effort and extra time linearly deliver incrementally better results works against you in the creative software and design work we do in the studios. Pink suggests if we want to adapt to what the decades of motivation research conclude, maybe we should talk about removing the consideration of performance-affected bonuses from the studio model entirely, just push the financial concern right off the table, and let people have the agency to act on the intrinsic motivations that made them worth hiring in the first place. Sure, all I'm backing this up with here is just a TED talk on Youtube, but the points about morale, turn-over, and productivity dropping when a performance-based reward system is imposed over creative work seem to align fairly well with experience so far. Food for thought...
Here's an even better version of the talk where he goes more in depth. I apologize for the crackling audio. It goes away after a bit.
http://www.youtube.com/watch?v=_mG-hhWL_ug
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